JR. Customer support executive

Posted 1 month ago

We are looking for enthusiastic and charismatic individuals having knowledge & experience in International E-Commerce to assist our customers on eBay, Amazon, Walmart, & other international marketplaces.

Job Responsibility:

  • Managing complex customer situations promptly and professionally.
  • Deliver a class apart from customer experience as measured by performance objectives and in accordance with the core values.
  • Convey interest in each customer through words with courtesy and attention.
  • Identifying and assessing customers’ needs to achieve satisfaction.
  • Providing accurate, valid, and complete information by using the right methods
  • Answering calls professionally and providing solutions to the customer.
  • Responding to the customer’s queries within the given time frame.

Job Requirements:

  • Minimum qualification Intermediate or Bachelors.
  • Having expertise in reading, writing, and speaking English fluently with a good accent.
  • A web-savvy individual with in-depth knowledge of the internet, search engine & E-commerce field.
  • Strong Writing and Communication Skills.
  • Customer Oriented and able to adapt and respond to different types of customers.

Job Offerings:

  • Market Competitive Salary
  • Health Insurance
  • Annual Leaves
  • Leave Encashment

Other Details:

  • Location: PECHS, Block 6, Karachi
  • Working Days: Monday – Saturday
  • Timings: 6 pm till 3 am, (Saturday 6 pm till 11 pm)

Job Type: Full-time

Salary: Rs20,000.00 – Rs25,000.00 per month

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