Jr. Customer Support Executive

Evening Shift
Karachi
Posted 2 months ago

We are looking for enthusiastic and charismatic individuals having knowledge & experience in International E-Commerce to assist our customers on eBay, Amazon, Walmart, & other international marketplaces.

Job Responsibility: 

  • Managing complex customer situations promptly and professionally.
  • Deliver a class apart customer expereince as measured by performance objectives and in accordance to the core values.
  • Convey interest in each customer through words with courtesy and attention.
  •  Identifying and assessing customers’ needs to achieve satisfaction.
  •  Providing accurate, valid, and complete information by using the right methods
  •  Answering calls professionally and provides solutions to the customer.
  • Responding to the customer’s queries within the given time frame.

    Job Requirements: 
  • Minimum qualification Intermediate or Bachelors. 
  •  Having expertise in reading, writing, and speaking English fluently with a good accent. 
  •  A web-savvy individual with in-depth knowledge of the internet, search engine & E-commerce field.
  •  Strong Writing and Communication Skills.
  •  Customer Oriented and ability to adapt and respond to different types of customers.

Job Offerings:

  • Market Competitive Salary
  • Health Insurance
  • Provident Fund
  • Annual Leaves
  •  Leave Encashment

Location: PECHS, Block 6, Karachi

Working Days: Monday – Saturday

Timings: 6 pm till 3 am, (Saturday 6 pm till 11 pm)

Job Features

Job CategoryCustomer Support
Shift TimingsEvening

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