We are looking for enthusiastic and charismatic individuals having knowledge & experience in International E-Commerce to assist our customers on eBay, Amazon, Walmart, & other international marketplaces.
- Managing complex customer situations promptly and professionally.
- Deliver a class apart customer experience as measured by performance objectives and in accordance to the core values.
- Convey interest in each customer through words with courtesy and attention.
- Identifying and assessing customers’ needs to achieve satisfaction.
- Providing accurate, valid, and complete information by using the right methods
- Answering calls professionally and provides solutions to the customer.
- Responding to the customer’s queries within the given time frame.
- Minimum qualification Intermediate or Bachelors.
- Having expertise in reading, writing, and speaking English fluently with a good accent.
- A web-savvy individual with in-depth knowledge of the internet, search engine & E-commerce field.
- Strong Writing and Communication Skills.
- Customer Oriented and ability to adapt and respond to different types of customers.
- Market Competitive Salary
- Health Insurance
- Provident Fund
- Annual Leaves
- Leave Encashment
Location: PECHS, Block 6, Karachi
Working Days: Monday – Saturday
Timings: 6 pm till 3 am, (Saturday 6 pm till 11 pm)
|Job Category||Customer Support|